Legal

Privacy Policy

Last updated: July 2026

CyTech Solutions Ltd ('we', 'us', 'our') is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal data when you visit our website or engage with our services.

1. Who we are

CyTech Solutions Ltd is the data controller for personal data collected through this website and in the course of providing our IT consultancy services. If you have any questions about how we handle your data, please contact us at [email protected].

2. What data we collect

We may collect and process the following personal data: your name and contact details (email address, phone number, organisation) when you submit an enquiry through our contact form; technical data such as your IP address, browser type, and pages visited when you use our website; and any information you voluntarily provide when communicating with us by email or telephone.

3. How we use your data

We use your personal data to respond to enquiries and provide the services you have requested; to manage our business relationship with you; to improve our website and services; and to comply with legal and regulatory obligations. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

We process your personal data on the following legal bases: your consent (where you have submitted a contact form or opted in to communications); the performance of a contract (where we are providing services to you or your organisation); our legitimate interests (such as improving our services and communicating with prospective clients); and compliance with a legal obligation.

5. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 24 months. Client data is retained for the duration of the engagement and for a reasonable period thereafter in accordance with our legal obligations.

6. Your rights

Under UK GDPR, you have the right to access the personal data we hold about you; request correction of inaccurate data; request erasure of your data in certain circumstances; object to or restrict our processing of your data; and request a portable copy of your data. To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

Our website uses essential cookies to ensure it functions correctly. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings. By continuing to use our website, you consent to our use of essential cookies.

8. Third-party services

We use a small number of trusted third-party services to operate our website and business, including hosting and infrastructure providers. These providers process data only on our instructions and are bound by appropriate data processing agreements. We do not transfer your personal data outside the UK or EEA without appropriate safeguards in place.

9. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. As an IT security consultancy, data protection is central to how we operate.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us at [email protected]. We aim to respond to all data-related enquiries within 30 days.

Questions about your data?

Get in touch